REVIEW · FAIRBANKS
Spectacular Hot Spring Experience with Northern Lights
The best part of this Fairbanks outing is the odd but wonderful combination: you can float in warm mineral water under a cold Alaskan sky, then step into an Ice Museum and finish the night looking for the Northern Lights. It turns a long evening into a proper Interior Alaska experience.
I like the small-group van and the guides’ personal touch, especially Tony, Chris, Savvy, Gina, Donnie, and Kevin. I also like that the aurora search does not end at the resort. Guides may stop at more than one viewing point on the drive home. The drawback is simple: the Northern Lights are never guaranteed, and dinner, drinks, towels, and snacks cost extra.
Key points before you book

- Three major experiences in one evening: Chena Hot Springs, the Ice Museum, and an aurora search.
- A 1.5-hour drive each way: The long ride gives guides time to explain Fairbanks, local life, and aurora conditions.
- Small groups can feel personal: The van holds no more than 14 people, with some outings running with only a handful of participants.
- Bring the right pool gear: Pack swimwear, a towel, shower shoes, and two quarters for the locker.
- The aurora chase is flexible: Guides may stop at several points if the lights begin to appear.
- Dinner is optional: The resort restaurant serves a full meal, but you pay separately and can bring your own snacks.
What this Fairbanks evening really includes

This is an 8 to 10 hour outing that begins with hotel or bed-and-breakfast pickup in Fairbanks between 4:30 and 5:15 p.m. You ride north to Chena Hot Springs Resort, about 1.5 hours away, then spend the night moving between indoor attractions, warm water, food, and outdoor aurora stops.
The order can vary. In general, you visit the Ice Museum, eat if you choose, spend time at the hot springs, then head back toward Fairbanks while watching the sky. The timing matters because the resort portion is only part of the night. The final ride can become an active search for clearer skies and stronger aurora.
At $245.99 per person, this is not a cheap way to get a bath. But admission to both the hot-springs swimming area and the Ice Museum is included, along with bottled water and 50 cents for the locker. You are also paying for transportation, a full evening of guiding, and the chance to avoid arranging a late-night drive on winter roads.
The value is strongest if you want several activities in one booking. It is weaker if you only want a quick soak, if you plan to eat a large dinner elsewhere, or if you would rather wait for the Northern Lights from one fixed location.
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The 1.5-hour ride from Fairbanks

Pickup is one of the practical strengths here. Your guide meets you in your hotel lobby, confirms the booking, and walks you to the van. At the end, you return to your preferred meeting place in Fairbanks.
The van is smaller than the vehicles used for big coach tours. That can feel less polished, but it usually gives the guide more room to talk with you and adjust the evening. The maximum group size is 14, and some departures have been much smaller. If you are traveling alone or as a couple, this setup can be more comfortable than being lost in a large bus.
Use the drive wisely. Guides such as Tony and Chris have filled the ride with stories about Fairbanks, Alaska life, local history, dog mushing, and the science of the aurora. That matters because the trip to Chena is not short. A good guide turns it from dead travel time into part of the experience.
You should also think about the late return. The night may stretch past midnight, and some outings continue until about 2 a.m. when the aurora forecast looks promising. Bring warm outerwear, even though you will spend time in warm water. You will need to change back into winter clothes for the viewing stops.
The Ice Museum: beautiful, brief, and sometimes crowded

The Ice Museum is a 45-minute guided visit, with admission included. The building contains sculptures made entirely from ice, and the cold interior gives the artwork a dramatic setting. It is an easy place to take photographs, so keep your camera ready.
The actual visit can feel shorter than the scheduled 45 minutes. One account found the museum portion took closer to 10 minutes, while other outings allowed more time for questions and pictures. Crowds can also change the experience, especially near the end of the day. At busy times, you may move through quickly rather than linger beside every sculpture.
The Ice Bar is part of the fun. You can buy an Appletini served in an ice glass, but the drink is not included. Buy it at the activity center before going to the museum, and bring identification if you want alcohol. Supply can be uneven, and the ice glasses may run out. I would treat the drink as an optional novelty, not a reason to book the tour.
The museum is still worthwhile because it gives the evening a second identity. You are not simply going from a city hotel to a hot pool. You get a distinctly northern attraction that looks especially fitting beside the winter setting.
Dinner at the resort, with time limits in mind

The on-site restaurant offers an optional Alaskan meal. Dinner is not included, so budget separately for food and snacks. You can also bring your own small snacks or buy lighter portions at the gift shop.
Meal timing can affect the rest of the evening. A slow restaurant service can delay the schedule, especially when the resort is busy. A good guide may reserve a table for the group, as Chris and Gina have done, but the restaurant controls the kitchen and table service. If you care more about a long soak or aurora viewing than a full meal, keep dinner simple.
The food can be a real part of the outing rather than a filler stop. Specific praise has gone to the scallops, and the restaurant has been described as serving generous portions. Still, I would not build your decision around the meal. The hot springs and the sky are the main reasons to come.
You can make the evening easier by eating before pickup, bringing snacks, or telling the guide that you prefer to protect your pool and aurora time. The schedule is designed to fit several activities, not to provide a leisurely restaurant night.
A few more hot spring trips around Fairbanks worth a look
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Soaking at Chena Hot Springs

The swimming area includes the natural hot springs, indoor and outdoor hot tubs, and an indoor pool. You can move between the warm outdoor water and the indoor spaces, which helps if the outside air feels too sharp.
This is the calmest part of the night. After the drive and museum visit, the hot water gives you time to slow down. If the sky is clear, you can look up at the stars and perhaps see the Northern Lights while soaking. That combination is the tour’s signature moment, but it depends entirely on the weather and aurora activity.
Pack swimwear, a towel, and shower shoes for the changing area. The resort rents or sells items if you forget them, but bringing your own is easier and avoids extra cost. You need two quarters for a locker, and the guide provides 50 cents, enough for the stated locker requirement. Keep your belongings secured rather than leaving them loose in the changing area.
Drink water before entering the hot springs. This is practical advice, especially after a long drive and a late meal. Give yourself time to cool down indoors before dressing for the aurora search.
The resort is not wheelchair accessible, so mobility needs should be considered before booking. Service animals are allowed, and most people can take part, but the changing areas, pools, and resort layout may not work for every visitor.
Chasing the Northern Lights after the soak

The aurora portion is both the most exciting and the least predictable. Chena Hot Springs can offer a good viewing location, but clouds or weak activity may spoil the show. No guide can promise green curtains in the sky.
What the guide can do is watch conditions, explain your chances, and move the group when it makes sense. Tony has taken groups to three locations and stayed out until around 2 a.m. when the lights finally appeared. Other guides have stopped twice on the return to Fairbanks, giving the group more chances to watch and photograph the sky.
That flexibility is valuable. You are not locked into a single resort viewpoint. If the lights show themselves on the drive home, your guide may pull over at a safe viewing spot. The guides also help with photographs, which is useful because aurora pictures often require different camera settings than ordinary night shots.
Still, patience is part of the bargain. Cloud cover can block everything, and sometimes the sky offers only a faint glow. One outing saw no lights at all, while another produced a spectacular display. The tour remains worthwhile on a no-aurora night if you value the hot springs and Ice Museum, but you should not pay this price solely for a guaranteed show.
Give the guide honest input about your priorities. You may prefer an earlier return after a good soak, or you may be happy to stay out late for a better chance. The strongest outings have allowed the group to make that choice together.
The guides make a real difference

The experience depends heavily on who drives the van. Tony receives especially strong praise for his warmth, humor, aurora advice, and willingness to keep searching. He has supplied bottled water and locker quarters, explained how to follow aurora conditions, and taken photographs for the group.
Chris has also been praised for his stories, careful driving, local insight, and restaurant planning. Savvy has been described as attentive and persistent during an aurora chase. Gina and Donnie have stepped in when needed, keeping the group comfortable and explaining each part of the evening. Kevin has been singled out for his humor, patience, and help with aurora photographs.
That personal service is the tour’s strongest asset. A guide cannot control clouds, restaurant delays, or resort crowds, but a good one can keep the night organized and pleasant. The guide can also make a solo visitor feel included and help a family manage the cold, darkness, and late hour.
The limits are worth noting. Guides do not control the resort’s staff, ice-glass supply, pool lighting, or restaurant speed. If those parts disappoint, the tour company may have little power to change them. Your guide can help, but cannot fix every resort problem.
Who will get the most from this tour

I would choose this outing if you have only one open evening in Fairbanks and want several distinct activities. It suits couples, families, solo visitors, and small groups that enjoy a social ride and do not mind staying out late.
It is also a good fit if you do not want to rent a car or drive after a hot-springs visit. The pickup and drop-off make the night simple, while the guide handles the route and aurora stops.
You may want another plan if you need wheelchair access, dislike late nights, or want a quiet spa visit without a group schedule. It is also not ideal for someone who sees the Northern Lights as the only goal. A cloudy sky can leave you with the resort activities and a long ride, even when the guide makes every effort.
Book ahead if your dates are fixed. This outing is commonly booked about 28 days in advance, and the small vehicle limits the number of places available.
Practical details that can save your night
The free cancellation rule allows a full refund when you cancel at least 24 hours before the start time. Changes or cancellations inside 24 hours are not refunded. If poor weather or too few bookings force the operator to cancel, you are offered another date or a full refund.
Bring:
- Swimsuit
- Towel
- Shower shoes
- Warm winter clothing
- Camera or phone
- Snacks if you do not want a full restaurant meal
- Identification for an alcoholic drink
- Two quarters, unless you plan to use the guide’s 50 cents
The tour is offered in English and uses mobile tickets. Confirmation arrives at booking. Most people can participate, but the resort is not wheelchair accessible.
Should you book this Chena Hot Springs outing?
Book it if you want a full Alaskan evening rather than one isolated attraction. The hot springs are relaxing, the Ice Museum is unusual, and the guide-led aurora search gives you more than one chance to find a clear patch of sky. The strongest part is the human touch: guides such as Tony and Chris make the long drive useful and keep working when the aurora is slow to appear.
Skip it if you want a guaranteed Northern Lights show, a short visit, or a low-cost soak. At $245.99, the price makes sense when you use the transportation, both admissions, guiding, and late-night aurora search. It makes less sense if you skip dinner, dislike the cold, and would be satisfied with a nearby pool.
For most visitors with one free winter night in Fairbanks, I would book it, pack carefully, and treat the Northern Lights as a bonus rather than a promise.
FAQ
How long does the Chena Hot Springs and Northern Lights tour last?
The experience lasts approximately 8 to 10 hours. Some outings may continue late when the guide keeps searching for the aurora.
What time is pickup in Fairbanks?
Pickup takes place between 4:30 and 5:15 p.m. Your guide meets you in the lobby of your preferred hotel or bed-and-breakfast meeting point.
Is transportation included?
Yes. The guide drives you from Fairbanks to Chena Hot Springs Resort and returns you to your preferred meeting place afterward.
Is admission to the Ice Museum included?
Yes. Ice Museum admission is included, and the guided visit lasts about 45 minutes.
Is access to the hot springs included?
Yes. Entry to the hot-springs swimming area is included, with access to the natural hot springs, indoor and outdoor hot tubs, and indoor pool.
Do I need to bring a towel and swimsuit?
Yes. Bring swimwear, a towel, and shower shoes. The resort offers rental and purchase options if you forget them.
Is dinner included in the tour price?
No. Dinner and snacks are optional and cost extra. Food is available at the resort restaurant, and smaller snacks can be purchased at the gift shop.
Are the Northern Lights guaranteed?
No. Aurora viewing depends on cloud cover and solar activity. The guide may visit several viewing points, but no show can be promised.
What is the cancellation policy?
You can cancel at least 24 hours before the start time for a full refund. Cancellations or changes made within 24 hours are not refunded. If the operator cancels because of weather or too few bookings, you can choose another date or receive a full refund.
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