REVIEW · FAIRBANKS
Northern Lights at Chena Hot Springs
Chena Hot Springs gives you two very different Arctic pleasures in one evening: a long soak in naturally heated water and a chance to watch the sky for the northern lights. The ride from Fairbanks takes about 1 hour and 20 minutes each way, so much of this seven-hour outing is spent getting to and from the resort.
I like the small maximum group of six, which should make hotel pickup and return less awkward than a big bus trip. I also like the generous four-hour stay, plus the included hot springs pass and coffee or tea. You should know, though, that this is mainly transportation to Chena Hot Springs with free time at the resort, not a guided aurora hunt with a guaranteed viewing site.
Key points to know before you book

- Four hours at Chena Hot Springs: You have enough time for a relaxed soak rather than a quick dip.
- Northern lights are not guaranteed: The aurora depends on natural conditions, and the guide cannot control its activity.
- Hotel or accommodation pickup: Pickup begins at 7:00 pm from your chosen lodging in Fairbanks.
- Small group, up to six people: The limited group size makes the ride more personal and easier to manage.
- No cell service at the resort: You must remember the agreed pickup location and return time.
- Ice Museum costs extra: The hot springs pass is included, but the Ice Museum fee is not.
The evening ride from Fairbanks to Chena Hot Springs

Your evening begins with pickup at your hotel or accommodation in Fairbanks. The scheduled start time is 7:00 pm, and the drive to Chena Hot Springs takes about 1 hour and 20 minutes.
That timing matters. You are not being whisked straight to a viewing platform for a short aurora stop. You are heading to a resort far enough outside Fairbanks to make the ride part of the evening, then settling in for four hours before the return trip.
The group is limited to six people. I consider that a real advantage for this kind of outing. A smaller vehicle usually means less time collecting people and less confusion when the evening ends, although the exact pickup order and driving time can vary.
The provider is VIP Northern Lights Tours. Tony is specifically praised for being responsive, personal, professional, and helpful with local suggestions and logistics. If you need clear communication before pickup, that personal approach may be useful. Still, you should view the guide’s role mainly as arranging transport and timing rather than leading a full activity program at the resort.
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Four hours at Chena Hot Springs

The central part of the evening is your four-hour stay at Chena Hot Springs. Your hot springs pass is included in the $200 price, so you can spend this time enjoying the resort’s main attraction without paying another admission fee for the soak.
Four hours is a generous block. You are unlikely to feel rushed through the hot springs, and the long visit gives you time to wait for possible aurora activity instead of leaving after a brief stop. This is especially useful because the northern lights may appear at different times, or not at all.
The tradeoff is that the resort portion is largely your own time. After drop-off, the guide sets a meeting point and gives you a pickup time. You are responsible for returning to that spot on schedule.
There is no cell service at the resort. That is one of the most important practical details here. Write down the pickup location and time, keep them accessible, and do not count on calling the driver if you lose track of the arrangement.
The provider allows a courtesy waiting period of 25 minutes. That is helpful, but it is not a reason to arrive late. Missing the pickup can create a serious problem in a remote resort setting, especially without phone service.
Soaking while you wait for the aurora

The hot springs give the evening a purpose even if the sky stays dark. This is the strongest part of the plan for anyone who wants more than a simple northern lights drive.
The natural hot springs are the included attraction, and the four-hour stay lets you take your time. You can treat the soak as the main event and the aurora as a welcome bonus. That is the healthiest way to book this outing.
If the lights appear, the setting may make the sight feel especially memorable. You are already away from Fairbanks, spending the evening outdoors and waiting with fewer demands on your schedule. If the aurora does not appear, you have still had the hot springs visit included in your admission.
But keep expectations in check. The title may suggest a dedicated northern lights tour, yet no sighting can be promised. Aurora activity is a natural event. Cloud, weather, timing, and solar conditions can all affect what you see, and a driver cannot make the lights appear.
One dissatisfied customer felt the outing amounted to an expensive ride to the resort because the guide dropped the group off rather than leading a northern lights program. That criticism points to the main booking decision: you should choose this if you want Chena Hot Springs plus a chance to see the aurora, not if you require a guaranteed lights display or constant guide-led activity.
Coffee, tea, and the Ice Museum choice

Coffee and tea are included. That is a modest perk, but useful during a long evening that includes a late return to Fairbanks. It also adds a simple bit of comfort while you wait.
The Ice Museum is not included. You can visit it only by paying the separate admission fee. The exact fee is not given here, so plan on an additional cost if you want to add it.
The Ice Museum may be worth considering if you enjoy unusual indoor attractions. One visitor found the ice bar romantic and memorable, with an atmosphere that felt unlike an ordinary evening stop. That detail helps explain why some people may want to budget extra time and money for it.
Still, the included portion of the tour is the hot springs pass, not the museum. If you are comparing packages at the $200 price point, remember that the Ice Museum is an add-on rather than part of the advertised inclusions.
A few more hot spring trips around Fairbanks worth a look
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What the $200 price really covers

At $200 per person, this is not a cheap ride. The price needs to be judged against what you value: hotel pickup, a small group, round-trip transport to Chena Hot Springs, a hot springs pass, and a long stay at the resort.
For a group of up to six, the price may feel reasonable if you do not have a car or prefer not to drive at night. The resort is about 1 hour and 20 minutes from Fairbanks, and arranging your own transport would require more planning. Pickup from your accommodation also removes the need to find a separate meeting point.
The value is weaker if you expect a structured northern lights chase. The guide does not control the aurora, and the listed plan gives you four hours of free time rather than a series of guided viewing stops.
I would compare this outing with your own priorities:
- If you want a hot springs visit and possible aurora viewing, the price includes the key admission and transport pieces.
- If you want a guaranteed northern lights show, no tour can honestly promise that.
- If you already have a rental car and can comfortably drive to the resort, the transport portion may seem less valuable.
- If you prefer a small group and hotel pickup, the limited capacity may justify paying more than a basic transfer.
The experience is booked, on average, nine days ahead. That suggests you should reserve before your Fairbanks dates fill up, especially if you want a small-group departure.
Timing, pickup, and the return trip

The advertised start time is 7:00 pm. Pickup is available from your hotel or accommodation, so provide a clear lodging location when booking and be ready at the stated time.
The full outing lasts about seven hours. That includes the drive to Chena Hot Springs, the four-hour stay, the drive back, and any time used for sightseeing or exploration along the way.
Your return timing is set by the driver when you arrive. Listen carefully at drop-off. Since there is no cell service at the resort, the return plan is not something you can casually confirm later by phone.
The 25-minute courtesy waiting time gives you a little breathing room, but you should still organize your evening around the scheduled pickup. A hot spring visit can make time feel slippery, especially if you are also considering the Ice Museum or waiting outdoors for the aurora.
The mobile ticket is convenient at booking and entry. The tour is offered in English, and confirmation is provided when you book.
Who will enjoy this Chena Hot Springs outing

I would recommend this most strongly to people who want a two-part evening. The first part is a comfortable ride from Fairbanks, and the second is a long resort visit built around soaking and waiting for possible northern lights.
It suits couples who like the idea of an evening soak and may want to add the Ice Museum. The ice bar can give the visit a romantic touch, though admission is extra.
It also suits solo visitors and small groups who do not want to rent a car or navigate the drive themselves. The six-person limit should feel more manageable than a large coach, and Tony’s personal handling of logistics may be useful.
Families and other groups can participate, since most people can take part. The supplied information does not give specific age rules, so check any requirements that apply to your party before booking.
I would be cautious about recommending it to someone whose only goal is seeing the northern lights. The tour offers an opportunity, not a promise. You may spend the whole four hours at the resort without seeing the aurora, and the guide cannot change that outcome.
What to bring and remember

The most important thing to bring is a written or saved note of your pickup location and time. With no cell service at the resort, relying on a phone call is not a workable backup.
You should also plan for a long evening. The trip lasts about seven hours, and the return ride comes after four hours at the springs. Coffee or tea is included, but the available information does not specify a full meal, so do not assume dinner is provided.
If the Ice Museum interests you, bring a budget for its separate admission. It is an optional addition, not part of the hot springs pass.
Most importantly, book with the right mindset. Think of the northern lights as a possible reward during a Chena Hot Springs visit, not as a scheduled performance.
Should you book Northern Lights at Chena Hot Springs?
Book this outing if you want round-trip transport from Fairbanks, a small group, four hours at Chena Hot Springs, and a genuine chance to see the aurora while you soak. The included hot springs pass and simple pickup plan make it easy to arrange, and the Ice Museum offers an optional extra for a separate fee.
Skip it if you would be disappointed by four hours at the resort without northern lights or if you want a guide-led chase with multiple viewing locations. At $200, the value depends on seeing the hot springs as a main attraction, not merely as a waiting room for the sky.
FAQ
What time does the tour start?
Pickup begins at 7:00 pm.
Where can I be picked up?
Pickup is available from your hotel or accommodation.
How long does the full experience last?
The experience lasts approximately seven hours.
How long is the drive to Chena Hot Springs?
The trip to Chena Hot Springs takes about 1 hour and 20 minutes from Fairbanks.
How much time do I get at the hot springs?
You have four hours at Chena Hot Springs.
Is the hot springs admission included?
Yes. The hot springs pass is included.
Is the Ice Museum fee included?
No. The Ice Museum fee is not included.
Will I definitely see the northern lights?
No. Northern lights sightings are not guaranteed because the aurora is a natural phenomenon.
Is there cell service at Chena Hot Springs?
No. There is no cell service at the resort, so you need to remember the pickup location and time set by the driver.
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