REVIEW · HOT SPRINGS
Private Full Day Experience at Papallacta Hot Springs
Papallacta is the kind of Quito escape that gets the day right: a scenic ride into the Andes, several hours in hot mineral pools, and a simple local meal before heading back. Andrés guides the private outing in English or Spanish and adjusts the pace to your needs.
I like the photo stops along the mountain road, and I like the chance to eat chicken soup or freshly prepared trout at a small local place rather than returning straight to Quito. The main consideration is the long drive, and weather can limit the mountain views.
Key points at a glance

- Five thermal pools at different temperatures: Move between warm pools and cooler water while surrounded by high Andean scenery.
- Two departure choices: Leave Quito at about 8 a.m. or 2 p.m., depending on whether you want a morning spa visit or an afternoon outing.
- Andrés as your guide: Expect private transport, safe driving, local recommendations, and help with photos and timing.
- A local meal after the spa: Choose from dishes such as caldo de gallina, fried trout, or seco de pollo.
- Optional massage and body treatments: You can arrange a massage or body wrap at the resort, with hot-stone treatments also available.
- Flexible pacing: The day is suited to solo visitors, couples, and families who prefer not to rush through the spa.
Why Papallacta makes a good Quito escape
Papallacta sits about 65 kilometers from Quito, but this is not a quick city transfer. The road climbs into the Andes, crossing open high plains bordered by mountain ranges and forests of Polylepis, a distinctive high-altitude tree. The drive takes time, yet the scenery gives the outing a sense of travel rather than simply moving from one spa to another.
I like this trip after a long flight or a more active few days in Ecuador. You can look out at the mountains, stop for photographs, and then spend several quiet hours in thermal water. For visitors using Quito as a base, it offers a change of pace without requiring an overnight stay.
The experience lasts about seven hours. You can leave at 8 a.m. for a morning visit or at 2 p.m. for an afternoon and evening outing. The early departure tends to suit people who want more daylight on the drive and a quieter start at the pools. The afternoon option works well if you prefer a slower morning in Quito, though one account described the afternoon as busier at times.
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The mountain road from Quito to Papallacta

Your guide collects you in private transportation and takes you east from Quito toward Papallacta. Along the way, the route opens into broad Andean plains, with steep ranges, forests, and changing weather. Andrés makes photo stops at suitable points, so you are not confined to the vehicle for the whole journey.
This is where the guide adds real value. Andrés has been praised for safe driving, punctual pickup, clear communication, and knowing where to stop for photographs. He also answers questions about Ecuador and offers local suggestions without forcing the day into a rigid schedule.
Do not expect clear mountain views every time. Fog and rain are common enough in this high setting, and poor weather can reduce the scenery to gray slopes and mist. That is not necessarily a bad thing. Rain can make the hot pools feel even better, but you should choose this outing for the springs and the relaxed pace, not only for perfect photographs.
One optional stop mentioned during the drive is a stand selling Helados de Salcedo, a popular Ecuadorian ice cream treat. Stops can vary, so ask Andrés what fits the day and the weather.
Entering Termas de Papallacta

The main stop is Termas de Papallacta, a resort and spa set among the mountains. The public thermal area has several pools at different temperatures, giving you room to move around instead of sitting in one hot pool for the entire visit.
You can begin with a warm soak, try another pool, and spend time simply enjoying the mountain setting. The grounds also include maintained nature trails outside the main building. They offer a short change of scene if you want to walk between soaks rather than remain in the water all afternoon.
The hot springs are the heart of the tour, so leave enough time for them. Andrés does not rush you through the visit, and the day can be shaped around your comfort. This matters if you book a massage or body treatment, since spa timing can easily turn a pleasant outing into a stressful one when transport is waiting outside.
A practical tip: bring or wear flip-flops, Crocs, or another shoe with good grip for moving between the pools. One useful detail from a recent visit is that the lockers are about four feet tall, so plan your storage accordingly. The available information does not specify the exact locker fee or whether towels are included, so check with the resort if those details matter to you.
Massages, body wraps, and time to slow down

The resort offers massages and body treatments for an extra charge. Hot-stone massages were especially well received, and one visitor described the treatment as the best massage of a trip. Another visitor arranged a massage and body wrap in advance and appreciated having enough time to enjoy both the spa and the pools without pressure.
You may be able to arrange a massage when you arrive. One Saturday visit did so on the day, while another person booked a massage by phone and online a day ahead. Availability can change, so booking before the outing is the safer choice if treatment is central to your plans.
The spa portion is best for people who want a calm half-day, not a packed sightseeing schedule. You are not being taken from attraction to attraction. The value comes from having a private ride, a guide who handles the road, and several unhurried hours to soak or receive a treatment.
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A local lunch of chicken soup or trout
Before returning to Quito, Andrés takes you to a local eatery for a meal at your own expense. This is more than a routine lunch stop. The places described are family-run, modest, and tied to the farms and food of the area.
A common choice is caldo de gallina, a filling chicken soup. Other dishes include fried trout and seco de pollo. At one stop, the restaurant owner caught a trout from the farm and prepared it fresh. You may also see sheep, chickens, or farmed trout nearby, depending on the location and the day.
The food is a strong part of the outing because it gives you something the resort restaurant cannot: a taste of ordinary local dining in the mountains. One small restaurant was described as plain in appearance but served generous portions at a low price. Another meal paired soup and trout with the relaxed feel of watching soccer in a local setting.
Lunch is not included in the $95 price, so bring extra money for food and any drinks. The exact menu and restaurant can vary. If you do not eat seafood, chicken dishes are available, and one family with a picky child was able to order seco de pollo.
Fishing your own trout may also be possible at the farm stop. Treat this as an optional feature rather than a guaranteed part of every outing, since the description says you have the option to fish rather than promising it as a fixed activity.
What the $95 price gets you
At $95 per person, the tour is not the cheapest way to reach Papallacta. You are paying for private transportation, a certified guide, pickup and return service, and a full day built around your pace. You also avoid the work of arranging a long mountain transfer, finding the resort, locating a meal, and getting back to Quito.
The price makes the most sense for solo visitors, couples, and families who value comfort and personal attention. A solo visitor pays more per person than a larger group would, but the flexibility can be worth it. Andrés has helped with photographs, adjusted schedules for spa treatments, assisted an older parent, and arranged a very early airport taxi for one solo visitor. Those are small services, yet they matter when you are in an unfamiliar country.
The value is less clear if you only want a few hours in the pools and do not care about the guide, photo stops, or local meal. The road takes up a meaningful part of the seven-hour outing. Still, the private ride and flexible pacing make this a stronger choice than a basic transfer for most visitors.
The tour is advertised as private, with only your group participating. One account said the vehicle may sometimes include one or two other people, so confirm the group arrangement before booking if complete privacy is essential.
Choosing morning or afternoon
The 8 a.m. departure is the better pick if you want to reach the springs early, enjoy more daylight on the road, and possibly find the pools quieter at first. A morning visit also leaves you back in Quito later in the day with less concern about driving after dark.
The 2 p.m. departure gives you a slower start and works well for a relaxed afternoon and evening outing. On a Monday afternoon, one couple found the resort nearly empty. On another visit, the afternoon felt busier, so crowd levels are not fixed.
I would choose the morning for a first visit, especially if you want photographs of the Andes or plan to add a massage. Choose the afternoon if your Quito schedule makes an early start unpleasant and you care more about a gentle soak than clear mountain views.
Who will enjoy this outing most

This is a good fit if you want:
- A quiet break after flying into Quito
- A relaxing finish after visits to places such as Quilotoa or Cotopaxi
- Private transport rather than a large group bus
- A guide who can answer questions about Ecuador
- A local meal after the spa
- A flexible day for massage, photographs, and rest
Families can make it work because the pace is not rigid and chicken dishes are available. The outing also suits older family members who may need assistance. Most people can participate, but the pools, walking areas, and changing temperatures may not suit every mobility level. If you have specific access needs, ask before booking.
It is less suitable if you want a strenuous hike, a packed cultural program, or a short transfer with no extra stops. The appeal is rest, scenery, food, and company.
Booking details worth knowing
Confirmation is provided at booking. The tour operates in English and Spanish, and the guide is also a certified guide. You can cancel up to 24 hours before the start time for a full refund. Changes made less than 24 hours before departure are not accepted, and late cancellations are not refunded.
The experience requires good weather. If poor weather causes the tour to be canceled, you are offered another date or a full refund. Since the route can be foggy or rainy, pack for changing Andean conditions and bring footwear suitable for wet pool areas.
Should you book the Papallacta hot springs tour?
Book it if you want a comfortable, flexible day away from Quito and like the idea of combining thermal pools with a simple local meal. The strongest parts are the scenic ride, the unhurried spa time, and Andrés’s personal help with driving, photographs, timing, and local suggestions.
Think twice if you want guaranteed clear views, a completely private vehicle without exceptions, or a price that includes lunch and spa treatments. For everyone else, the $95 cost is reasonable for a private day that handles the difficult transport and lets you enjoy Papallacta without rushing.
FAQ
How long is the Papallacta Hot Springs experience?
The experience lasts about seven hours, including transportation from Quito, time at the hot springs, and the meal stop before returning.
What departure times are available?
You can choose an approximate 8 a.m. morning departure or a 2 p.m. afternoon departure.
Is transportation included?
Yes. Private transportation and a guide are included.
Is lunch included in the price?
No. Lunch is not included. You pay separately for dishes such as chicken soup, trout, or seco de pollo.
Can I book a massage at Papallacta?
Yes. Massages and body treatments are available at an additional cost. You may be able to arrange one on arrival, but booking ahead is safer if you want a specific treatment.
What happens if bad weather cancels the tour?
If poor weather causes a cancellation, you can choose another date or receive a full refund. Free cancellation for other reasons is available up to 24 hours before the experience starts.
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